I've used Clegg Auto three times now for completely different things (finding out if our car was equipped to handle a hitch, getting an unnecessary piece of dragging plastic ripped off the bottom of our car, and getting our car checked out ...MoreI've used Clegg Auto three times now for completely different things (finding out if our car was equipped to handle a hitch, getting an unnecessary piece of dragging plastic ripped off the bottom of our car, and getting our car checked out before heading on a long trip), and have had an excellent experience every time. The front desk people are fantastic---super kind, communicative, professional, and helpful. I feel comfortable going there because I am always treated respectfully, fairly, and positively. The waiting room is clean and quiet. No blaring television; just a pandora playlist. Complimentary water and soda pop and juice. Comfy seating. And a nice, big, clean restroom. This morning when I went in with my five year old, there were fourteen huge pumpkins lining the floor. We thought it was fun and festive. While signing in, we were told we could pick one out and take it home! I always leave this place feeling really happy for the next hour. They know what they're doing, they care about you, and they make you want to write a five star review! Another premium touch: they drive your car right up to the front door and park it facing the exit driveway so you can walk straight out and move on with your day. It feels like valet service and I think it's cool.