I would easily say that it was the best customer service experience that I have *EVER* had. You guys have me hooked for life. I've told my friends, family, everyone that I possibly know about the great service I've received at your Provo shop. Today, I stopped in for routine maintenance (oil change, etc) to be done and for the technicians to simply check if there was anything that would impede me from going to St George this weekend. There was, I had a horribly balded back tire with some of the secondary rubber already showing. I was advised to get it replaced as soon as possible. The technician told me he'd speed along the process so I could head over to Big O tires nearby. I watched from the office as my car was slowly lowered from the jack. Just then something interesting happened, I watched as my car was raised again, figuring it to mean that they had found something else, I simply sat back down in my chair and began to read my news magazine. I later discovered that they had gone to Big O, and swapped out 2 of my old tires for newer ones. Ready to pay, I asked how much the tires would cost me. The technician merely smiled and said, "don't worry about it, it's taken care of. Have a safe trip to St George." I was shocked, I couldn't even show the right emotions... no one has ever given me such great customer service. The people at Clegg seem less like just regular auto mechanics and more like friends. In fact, I plan on bringing by some donuts, and in the new year, some fresh baked banana bread for the guys that work there. My family was surprised when I told them this story, And I hope that others will be as well. I think they did a great job and I would recommend them to anyone who asked.